Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If there is a problem with your order, please email us at support@spathecary.com and we will work to resolve the problem.

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund if there is a problem with your order.

Beauty products are not eligible for returns, only refunds as determined by our customer service department.